Corona regulations: return and repair questions

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Yes, you can. Keep in mind that PostNL is very busy at the moment. Chances are that it will take longer to process your return than you're used to.


Yes. As long as you registered your product within 30 days, you'll get your desired solution.


Yes. As long as you registered your product within 30 days, you'll get your desired solution.


Yes, you can. Keep in mind that PostNL is very busy at the moment. Chances are that it will take longer to process your return than you're used to.


No, not for now. Once your product has been repaired, it will be delivered to your home address. You'll receive an email from us if we don't know your address yet.


Yes, but you can only visit if you have an appointment. You can find more information here.


No, our stores will only be open from 10 February to pick up your online order. You can return your package via a PostNL point.




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