Add products to your digital shopping cart via the big green button. If you place the order with your Coolblue account, you can order ever faster. Don't have an account? You can also order without an account. In that case, we'll need some information.
You can easily cancel it in My Coolblue. You can only cancel if your order hasn't left the warehouse yet. Was your order already shipped? You can refuse it at the door or return it for free via the online return form.
Don't have a Coolblue account? You can quickly get into contact with us via WhatsApp. Send a message to let us know that you want to cancel your order to 06 13 34 50 30 and make sure to include the order number.
You can only change your order if you haven't received a shipping confirmation yet. Contact our Customer Service to adjust the name or address of your order.
Did you order something that was sent to an incorrect address and haven't received a shipping confirmation yet? Tell our Customer Service. We'll check whether we can still change the address of the shipment. If you're moving, you can easily change your address in your Coolblue account.