Register a repair

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Yes, you can also do this via the [online return form] ( After your registration, we'll let you know exactly what the next steps are.

You can do this easily and quickly via the [online return form] (

Yes, that's possible. Pack your product securely and take it to one of our Coolblue stores. Our store employees will register the product for you and send it to our warehouse. We only let a limited number of customers in at the same time, so you may have to wait a while.

Yes, you can drop off your product in one of our stores. You don't have to register your repair in advance and don't have to print anything. We'll first try to find a solution for the defect ourselves and if that doesn't work, we'll send your product to be repaired.

Of course, you can always return your package via PostNL points that are open.

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