Sorry, a thousand times over. We're really obsessed with customer satisfaction. We sometimes completely miss the mark too, though. And now you're at a disadvantage. We can't let that happen.
Not satisfied with your answer? Go big and address our Customer Service manager. You can email him (MTfirstname.lastname@example.org) or send a letter to the address below. You'll get an answer within 3 working days.
Coolblue B.V. Attn. Kay Dieke Antwoordnummer 5515 3000 VB, Rotterdam