No, it's not technically possible to order a Second Chance product via our app. You can order a Second Chance product via the web browser of your mobile phone, though.
Unfortunately, we can't offer you the same promotions on Second Chance products as on new products.
The promotions below don't apply to Second Chance products:
No, that's not possible. Like anyone clearing their attic, we want to get rid of these products as soon as possible, so we'll have room for new ones. You can select a delivery date of up to two weeks after ordering, so you can be sure you're home when the delivery driver visits. Unfortunately, we don't offer Second Chance products in our app yet.
You can return your Second Chance product within the 30-day satisfaction guarantee. The product should be in the same condition as when you received it. Did your product break after 30 days? We'll simply offer you the 2 year warranty that you're used to.
You can easily and quickly register your product via the online return form.
Unfortunately, cashbacks don't apply to Second Chance products.
You can expect the same delivery for Second Chance products as for normal products. Ordered before 23:59, delivered tomorrow. Also on Sunday. For free! You can also select Coolblue VandaagNog® for only € 4.95, if you really can't wait until the next day. Unfortunately, we don't offer Second Chance products in our app yet.
Large products We deliver large products up to the threshold that gives access to your home. Isn't that on the ground floor? We'll deliver the product up to the fourth floor if there are stairs. If your building has an elevator, we can reach any floor. We offer an extra connection service for a number of white goods products. The price for this service ranges from € 9.95 to € 29.95.
Pickup in store Unfortunately, it's not possible to pick up your Second Chance product in store.
We try to give returned products a second chance as often as we can. This also benefits you. The returned products are checked and then sold as Second Chance products, with a nice discount. Good for you, good for us, and good for the environment.
Ordering a Second Chance product is almost the same as ordering a new product. Ordered before 23:59, delivered tomorrow also applies here.
You can find all our Second Chance products here. Unfortunately, we don't offer Second Chance products in our app yet.
You can find our wonderful overview of Second Chance overview with all the products in need of a second chance. Use the filters in the menu on the left to find the type of product or brand you're looking for. Unfortunately, we don't offer Second Chance products in our app yet.
What you can expect from us:
A little bit different: