Gift cards and vouchers

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Got a birthday coming up? Or a different celebration? Surprise the party animal with a Coolblue gift card. You can add various amounts to the gift card, and it can be used as a payment method for all our products. Purchase our gift cards online or in store.

Unfortunately, it's not possible to redeem a discount code or gift card after you've placed an order. If the package hasn't left our warehouse yet, you can cancel the order in the 'order overview' in My Coolblue and order again using the discount code. You can also use the discount code or gift card with your next order.

Your code is valid until the mentioned expiration date. You can find the expiration date in the email with the voucher code or on the gift card. This date can't be extended.

Did you use a gift card but do you want to return the product or cancel your order? We'll refund the value of your gift card as shop credit. Only our Customer Service can redeem shop credit. Contact us if you want to order something and want to use your shop credit.

Don't remember the remaining amount on your gift card? Contact us. We can see the amount by cheking the code on your gift card.

Oh no! You lost your gift card or code. We can't make any promises, but maybe we have something registered. Contact our [customer service].

Click "Redeem gift card" when selecting a payment method, or when checking out. Enter your gift card number there. If you have multiple gift cards, you can add them one by one. You can also use the gift card in one of our stores. Does your gift card have a higher value than the products you want to purchase? In that case, the residual value will become void.

Our gift cards have an expiration date, and some even have a minimum order amount. You can't use gift cards after the expiration date, or on an order valued under that minimum amount. You can find the expiration date and the minimum order amount in the email with your gift card code. What if your gift card should work, but the error notification still pops up? Contact us.

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