We always check credit card payments for fraud. We think it's important to protect our customers from fraudulent payments.
Did your credit card payment get declined? Payments made with a credit card are checked for fraud. Was your payment declined unjustly? Unfortunately, we can't tell you why. We don't suspect you're committing fraud, of course, but we have to keep our payment check methods a secret.
Your order is canceled automatically and the reservation will lapse after 3 working days. Do you still want to receive your order? Order again and select a different payment method.
Oh no! That's not supposed to happen. Has the amount been taken out of your account multiple times even though you only placed one order? You'll get your money back as soon as possible, of course. The money should be back within 3 days. Promise.
Check whether the money was transferred.
Sometimes, it takes a little longer for our website to register a payment. It can take up to one hour before we receive payments. Check whether the money was transferred from your bank account.