Your shop credit is valid for an unlimited time.


Did you purchase something using shop credit but have an amount remaining? Don't worry, this amount can be redeemed on a future purchase.


Do you want to place an order using shop credit you received? Please call the customer service. Only our Customer Service can redeem shop credit. Did you purchase something using shop credit but have an amount remaining? Don't worry, you can redeem this amount for a future purchase.


Shop credit is a type of credit you receive when you return a product, for example. You can use shop credit as a payment method for your future purchases at Coolblue.



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