Payment subscriptions

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The costs of a subscription are automatically charged to your account every month. If you want to change the account number, please contact our Customer Service.

When ordering a product with a subscription, you first have to make a one-time payment. After that, you pay a fixed amount per month via direct debit. We'll charge the subscription costs to your account around the 29th of each month. The first charge will be higher because you have to pay for the current and next month. For example, if you take get a subscription on 15 May, you pay for half a month of May and the following month of June.

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