Need help?
Contact our Customer Service.
Your shop credit is valid for an unlimited time.
Please contact our customer service. Only they can apply the shop credit for you.
Shop credit is a type of credit you receive when you return a product, for example. You can use shop credit as a payment method for your future purchases at Coolblue.
Did you purchase something using shop credit but have an amount remaining? Don't worry, this amount can be redeemed on a future purchase.