We'll always keep you informed about your repair. You'll hear from us at least once a week. Keep an eye on your email inbox, including the spam folder. If a repair service is scheduled, they'll contact you.
You can find out what type of warranty you have on the product page of your product, under "specifications". Does it say "On-site service"? A technician will come by.
Go through the following steps:
Yes, you can also do this via the [online return form] (https://www.coolblue.nl/en/return-request). After your registration, we'll let you know exactly what the next steps are.
The technician will contact you within 48 hours of you registering your repairs.