Help after purchase
My computer doesn't recognize my TomTom
You want to update your TomTom, so you connect it to the computer. But nothing happens. Your computer doesn't recognize your TomTom, which means updating it isn't possible. In this article, we'll show you what steps to take if you run into this problem.
My TomTom doesn't connect to GPS
Your TomTom uses GPS to determine your position, speed, distance traveled, and route. Without a GPS signal, you can't navigate from A to B. If your TomTom doesn't connect to GPS, this can have various causes. In this article, we'll explain which steps to follow so you can restore the connection.
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