UX Designer.

As an interaction designer at Coolblue you work in a multi-disciplined team focussing on a part of the Coolblue digital experience. You will be working alongside talented developers, data analysts, researchers and other stakeholders translating insights and data into customer centric design solutions. You facilitate and drive the creative process from start to end and translate business goals and user data into concepts, user flows, prototypes, visual designs and test these to validate if it meets the criteria. Together you create the best experience by making the product (for example the check-out on coolblue.nl or one of our internal tools like the pricing tool) a little bit better every day. 

You'll work within the Self Service domain. This is a crucial part of the Coolblue customer journey where you can make a big impact. Our mission is to help customers find answers quickly and effortlessly and when they need more help, ensure a smooth handover to our human customer service agents. Think: My Coolblue pages, our generative AI chatbot, and our self service pages in the mobile app. As an interaction designer here, you'll shape the flows and interfaces that make self service actually work and in doing so, making life a little easier for every customer.

You will spend the majority of your time with your product team, but will also be part of a design community with designers from other teams. A community  where you connect, share, learn and support to improve the way we design at Coolblue.

Are you a self driven creative problem solver who understands the bigger picture, yet good in details and on the tools? Are you comfortable in navigating through complex challenges and pitch your ideas whilst managing a variety of stakeholders? Please keep reading.

You enjoy doing this

• Having a user-centric mindset that cares about problem-solving and good user journeys.

• Devising and visualizing new functionalities and even brand-new products

• Creating user-centred flows and designs based on data and user research.

• You like to create finger licking good visual designs that amaze and inspire our users.

• Facilitating the creative process and focusing on delivery.

• Being part of a team and collaborating to find solutions.

• Keep learning, improving your skills/knowledge and share your wisdom with others.

• Taking initiative in improving processes.

• Using data, insights, technical limitations and business goals to fuel your design solutions.

• Being the glue in between stakeholders, product owners, researchers and developers and you’re not afraid to deal with them to reach the best possible design solution.

• You have a background in CMD / Interaction Design or similar.

• You have at least 3 years of work experience in UX design or similar.

• You have a strong, demonstrated understanding of UX patterns, libraries, design systems, design kits, recent UI trends as well as a good eye for details.

• You have experience in end-to-end UX Design; from gathering input from users to creating great-looking pixel-perfect screens.

• You have demonstrated passion for design and problem solving.

• You have a broad skill set in UX/UI design and solid experience with design tools such as  Figma, Adobe CC, Maze etc.

• You have great prototyping skills and know when to use it.

• You have experience with setting up and conducting user tests, split tests and other ways to validate your ideas.

• You are able to facilitate workshops and creative sessions to inform the design process and or get people involved.

• You’ve created/contributed to some beautiful applications that shipped and made an impact which you can highlight through a portfolio.

• You're not afraid to deal with a large number of stakeholders and align them to reach the best possible design solution.

• Have experience in agile development and scrum.

• Money.

• Over 30 training courses at our own Coolblue University.

• Travel allowance and a retirement plan and where-you-work-allowance.

• 25 days of leave. As long as you promise to come back.

• A discount on all our products.

• An extraordinarily good work environment with colleagues from all over the world who make you happy, epic (digital) Coolblue parties, pubquizzing, and other activities.

• Working together in an international environment with colleagues from the Netherlands, Belgium, Germany, Spain, Turkey, Brazil, Mexico, and Italy, among others.

• Room for new initiatives and ideas. We’re always open to those, whether you’ve been with us for a week, a month, or a year.

• Hybrid working: a fine balance between working at the office and working from home. Of course, we’ll help you create the best home-office possible. Including desk chair, laptop, and blue garlands.