Check if your internet connection is powerful enough near your washing machine. You can easily do this by checking if your smartphone still has a WiFi signal when you're next to the washing machine. Don't have a signal or a weak signal? View the article with tips to improve your WiFi signal.

Go to My Coolblue here. Don't see a washing machine on that page? You've probably ordered the washing machine with a different Coolblue account than that of your energy contract. Our customer service is happy to help. Call via 088 888 04 03 or send an email.

You have an energy contract with Coolblue Energy and you have the right Beko washing machine. You gave permission in the Coolblue App to wash for free. This means that you always pay € 0 in energy costs between 12:00 and 15:00. All of this while you do laundry. For example, do you put your laundry in at 13:30 and does it take 3 hours? It's € 0 until 15:00, and then you pay the hourly rate that applies at that time for the remaining cycle duration.

The graph is empty if you don't have a free washing moment right now. As soon as your washing machine runs during a free moment, you can see the consumption appear in the graph.

If the hourly price is lower than € 0, that hourly rate applies. This means that it's free, but it also means that you even earn a little something by doing laundry.