How do you solve microphone problems with your Razer headset?

Make sure the Razer Synapse gaming software is up-to-date. Follow the steps below to solve the setup problems of your headset.

Step 1. Install Razer Synapse

Step 2. Update the software

Step 3. Turn off microphone enhancement

Step 4. Adjust the privacy settings

Step 5. Set the Windows settings correctly

Step 6. Set the correct sound format

Download the Razer Synapse gaming software first. Go to the link below and click 'Download now' to download Razer Synapse 3. Go through the Synapse installation process. Reboot the PC once you've installed Razer Synapse.

Open Razer Synapse. Check and install the latest update. You can do this as follows:

1. Click the up arrow, at the bottom right of the taskbar.
2. Right-click the Razer Synapse logo.
3. Click the button to check for updates.
4. If a new update is available, click 'Update'.

Open Razer Synapse and go to the 'Audio' tab. Click 'Mic'. Uncheck all boxes under 'Enhancements'.

Start with turning on your Razer headset, and wait for it to connect to your PC. On the desktop, you can click the magnifying glass in the bottom left. Type 'microphone privacy settings' in the bar, and click the option with the same name. Click the slider, so it's set to 'On'.

Go to the desktop of your PC and click the magnifying glass in the bottom left. Type 'Sound settings' and click the option that appears with the same name. Below 'Input', choose the right input device. That's the Razer headset. Click 'Device properties'. Slide the bar below 'Volume' all the way to the right, until it indicates 100%.

In this 'Device properties' window, click 'Additional device properties'. Go to the 'Advanced' tab. Below 'Default format', select the option with 48,000Hz. Your Razer headset microphone is now ready for use, and your microphone works correctly.