Neato Botvac Connected
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According to our robot vacuum expert
The Neato Botvac Connected is the ideal robot vacuum for households with pets. The turbo brush has no problem vacuuming up long, stiff pet hairs. This makes it suitable for vacuuming carpets as well. You can operate it with the large button on its top, but, as the name implies, it can also be controlled via the app. The Neato Botvac gets to work while you're not home which is useful if you're sitting at work and you want to let the vacuum clean up a bit. You can also program the robot for the entire week.
5 stars
58
4 stars
87
3 stars
11
2 stars
3
1 star
1
If the vacuum cleaner works: Then great device. But: 1st vacuum cleaner received; this one didn't work at all. Coolblue replaced it immediately. 2nd vacuum cleaner: used for 3 months; then as dead as a doornail. Neato support sent a new charging station (duration 2-3 weeks), but that didn't help; Coolblue immediately replaced the device; 3rd vacuum cleaner: This one still works (but only used for a week).
Service Coolblue is great: accurate; efficient; friendly; no hassle on the phone; return well arranged; very fast replacement; Coolblue is a must. Maybe I've been unlucky with this vacuum cleaner, but if number three also fails, then the recommendation for Neato is: Don't sell these (and maybe similar models); first let's go back to the drawing board; such a device (at that price) should be robust and last at least ten years.
J Schijven
9 December 2016
Automatically translated from Dutch
I was a semi-satisfied owner of an LG HomBot for years. This one did quite well in my old house, except that it got stuck under a cupboard, chair or doormat quite often. But in my new house (with smooth floor and some rugs) the LG kept crashing and was therefore not used as often. Ordered a newer LG generation from Coolblue, with the same result; sent it back (here the great Coolblue service is worth mentioning again).
Months later and I couldn't resist the temptation. Once you are used to a robot vacuum cleaner, manual vacuuming is a crime. So a new robot: the Neato Botvac Connected. Reasonably high purchase price, but with all the features I want. In particular, the magnetic separation options are a plus.
Installing the robot and base station was easy. In addition to the vacuum cleaner and the base station, the box also contains two extra filters, an extra brush, extra rotor, a USB adapter cable (for upgrades via a USB stick), 2 meters of magnetic separation and a cleaning comb.
Neato recommends charging for 12 hours for the first time. Set up the WiFi while charging and this went fine (via an Android phone). Incidentally, I immediately upgraded the software to the latest version, because it also provides a cleaning folder option in the app.
first run: The first start up (via the app, what a pleasure) gave me a little bit of a shock. The sound of the robot (especially the sucking) is many times louder than my old LG. Then the Neato went looking for the nearest wall and followed it. The first obstacle, a chair, turned out to be just too low for the Neato to drive under. It just got through, but collided with the laser part (the elevation on the device) against the bottom. This three times before the Neato went around it. Then the Neato had to go over my rug (that rug that the LG got stuck in). No problem for the Neato. Then another obstacle, this time a bench, where the Neato kind of got stuck in a “deadlock”. It didn't stall that much, but kept bouncing for 5 minutes (again with the laser boost). The sofa is diagonally in the middle of the living room, so perhaps that was the reason. Here the magnetic strip offered a solution: quickly put it down and the Neato went around it. After that, no more obstacles. After cleaning, the Neato returned neatly to the base station to charge. Then take out the dust container and clean it (this is easier than with the LG) and enjoy the amount of dust that has been vacuumed (even after we manually vacuumed the house yesterday).
The App: The app is simple, but effective. The nicest feature is the cleaning folder that shows where the Neato has been. This gives a good impression of the routing software that the Neato uses (and where you can move some things around your house to make the Neato better cleaned). In addition, the app offers options to start, stop, pause and return the vacuum cleaner to its base station. Programming a cleaning schedule is also possible, with the downside being that the entered cleaning time applies to all days that you enter.
Conclusion: Based on the first impression (I will adjust the review if necessary) I am extremely satisfied. Yes, the device is expensive, but it performs well (unlike the LGÂs, for example). So highly recommended. The accompanying screenshot shows the cleaning folder. You can see the contours of the chair, sofa and table (the Neato doesn't fit well here because of all the chairs).
Ries
3 January 2017
Automatically translated from Dutch
About 2 months ago we bought this Botvac Connected. After some research and comparing different devices, I went for this (more expensive) Botvac Connected. We have 3 cats and 2 dogs (English Setters). The dogs are outside during the day and inside at night. So it had to be a solid device that could handle the heavy lifting. We have tiles in the living room and kitchen and one short-haired mat. Our Bertha (that's what my wife calls her) does this just fine! She does this every day and I am always amazed at what comes out of her shelter every day. Of course you still have to look after it every day:
However, I think the programming options are too limited. You can only set 1 time and then indicate for which days. So you can't do it for one day, for example at 2 p.m. and another day at 9 a.m., for example. As a result, we can only program 3 days for our household and the rest of the week we start manually (either via button or via APP).
I also think that the exhaust blows straight backwards is a design flaw! Because of this, it happens that she blows a flake of hair from the dogs to an already vacuumed place. I don't see why it isn't blown up at an angle.
We are already on our second :-( After just under 2 months, the screen stopped working properly (sometimes readable, sometimes all lines so that it was no longer readable). For that she would have to be sent back for repair. But because she was still perfectly controllable via APP and we really didn't like the fact that we had to do without until 2 weeks, we postponed this for a while. However, after a few weeks it was all done. She didn't flinch anymore. Very bad for a device of this price!
Then return to Coolblue and wait for it to be recovered. However, this was without counting on Coolblue's excellent service. Returned on Wednesday and a new one arrived on Friday. Big thumbs up for Coolblue!
Let's just hope that our first copy was a Monday device and that this second device lasts longer.
Because one thing is for sure, we are already thinking about a sister or brother to do the upstairs ;-)
Arno Henkens
11 July 2016
Automatically translated from Dutch
Product number | 678741 | |
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Manufacturer code | 945-0181 | |
Brand | Neato | |
Warranty | 2 years | |
Processing of your defect | Via Coolblue | |
Old product returned for free |
Mopping function |
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Maximum threshold height | 2,5 cm |
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Compatible with smartphone / apps | ||
|---|---|---|
Maximum noise level | 65 dB |
Included accessories | ||
|---|---|---|
Extra side brush | ||
Brush cleaner | ||
Extra filter |
Width | 33,5 cm | |
|---|---|---|
Height | 9,95 cm | |
Depth | 32,1 cm | |
Weight | 4,1 kg | |
Color | Black | |
Material | Metal, Plastic | |
Shape | Semicircular |
