WoonVeilig ALARM-03 + Philips Hue Starter Pack

Most helpful reviews

• 4.5 / 5 stars

  8,8/10

  Great purchase but note the "free" trial period

  Brian | 2 June 2018 | Automatically translated from Dutch

  • Easy to install
  • Outdated interface
  • “Free” subscription to which you are automatically tied

  Very easy to install out of the box. Too bad that the internet cable is yellow and the power supply black instead of white. If you want to hang it somewhere it looks ugly.
  
  Motion detectors need to hang relatively low (around 180cm) to be able to pick up movements effectively. Sensors are therefore continuously in the field of view.
  
  Installing is quite easy. However, the interface is heavily outdated. It would be easier if you could see the settings per floor, and also see where the sensors are located. Very strange that there is no possibility to give family members their own code, without giving them immediate access to the entire system. Adding your own code is only possible when you create a completely new “resident” with your own login, address details, email address, etc. This is very inconvenient. It is often not clear what the "check marks" are for, this could be explained more easily. Few options to set up the system via the app.
  
  During installation you are REQUIRED to provide your IBAN and you are REQUIRED to use the “free” trial period for the extended service. There was no option to opt for the free basic service. The paid service does not offer me any major advantages over the basic service. If you then want to convert the paid service to the basic service, you have to perform a lot of actions and this is only possible via customer service and not via the interface itself. In addition, a calendar month notice period, so you always have to pay one month, unless you cancel immediately on the day of registration. Coolblue can communicate this better on the site.
  
  The system itself works fine. Accessories are easy to add and the alarm is very loud.
  
  Good purchase with minor flaws that residential safe can solve itself.

  Brian | 2 June 2018 | Automatically translated from Dutch
• 2 / 5 stars

  4,4/10

  Technically a nice product, but I feel cheated.

  William | 7 March 2020 | Automatically translated from Dutch

  • Easy to install
  • Works with your HUE lights
  • Mandatory IBAN when registering
  • You will be automatically signed up for a paid subscription
  • Unsubscribing is difficult
  • Basic functionality only available with paid subscription
  • Need paid subscription not clear when purchasing

  A new wave of burglaries in our area moved us to purchase an alarm system. We already had Philips HUE, so this system was a great option to connect to that.
  
  Easy to install, no hassle with cables, all very nice. Only the registration was a bit difficult because the WoonVeilig site was always down.
  
  To my surprise, at the end of the registration, I had to enter my IBAN and that surprise increased when I could only complete the registration if I checked a paid subscription of about 100 euros.
  
  Terminating that subscription was only possible with the greatest difficulty, the page to manage the subscription is untraceable.
  
  Only when I called customer service I was sent a link to a page where I still had to go to myself (the lady didn't want to arrange it for me, no matter how much data I could give to identify myself) was I able to stop it.
  
  I can follow the fact that you will not receive warnings by phone and text without a paid subscription, but a number of the functions that are turned off (see images) when you cancel the paid subscription are services that you can expect when you buy a product. buy this price range.
  
  I find the mandatory signing of a paid subscription, making it difficult to cancel that subscription and disabling such basic functions a particularly bad, aggressive way to sell a subscription in addition to the expensive product. Not of this time anymore.
  
  I really feel trapped.

  

  

  William | 7 March 2020 | Automatically translated from Dutch
• 4.5 / 5 stars

  9,2/10

  Very satisfied with this user-friendly alarm system!

  Esther Fernandes-Noorlander | 21 October 2018 | Automatically translated from Dutch

  • Easy to fix
  • Easy to install
  • User friendly
  • Siren cannot be switched on/off via app

  We are very satisfied with this alarm system. The system is easy to attach and install. The price-quality ratio is good. We find the app and the Hue lamps very useful.
  The only drawback is that you cannot turn the siren on and off via the app, this can only be done via the website. In the beginning we turned off the siren because we were not used to an alarm system and did not want to let it go off unnecessarily.

  Esther Fernandes-Noorlander | 21 October 2018 | Automatically translated from Dutch
• 4.5 / 5 stars

  8,8/10

  Good and convenient system.

  • Simple installation.
  • Expandable with other sensors.
  • Subscription required.

  After reading a lot of reviews, came to the conclusion that this is the right one for us.
  Am very happy with it.

  R Keppels | 11 November 2018 | Automatically translated from Dutch
• 5 / 5 stars

  9,6/10

  Does what it's supposed to do!

  • Very easy to install
  • Scares off. The number of decibels is sufficient. And you will immediately receive a notification on your phone.
  • Little is said about the paid package on the coolblue site

  Great product. Supplied lamps also work well.

  Marvin van Velsen | 9 July 2018 | Automatically translated from Dutch
• 4.5 / 5 stars

  8,8/10

  good product at a reasonable price

  • Easy install
  • reasonable price
  • Proven reliable first week
  • actually only works okay with subscription a 8.95 p/m

  price is ok, wakes stable at the moment. No siren experience yet due to test period.
  The downside is that the sensors have to hang a bit low [1.7-1.9 m.] [because of pet-friendliness], that's not really a nice sight

  HENRICA GEERTRUIDA M van kempen | 22 August 2018 | Automatically translated from Dutch
• 5 / 5 stars

  10/10

  neat and complete

  • trustworthy
  • solid
  • complete
  • you have to hang the sensors at 1.70 to 1.90 mt would have preferred it in the corner of the room

  good quality stuff and a reliable brand

  Hans Corpelijn | 27 August 2018 | Automatically translated from Dutch
• 4.5 / 5 stars

  9,2/10

  Value for your money

  • Works very well
  • Fairly fast installation
  • Window door contact is quite large and does not fit on the frame, so mount nuts the other way around and the magnet on the frame instead of the sensor

  Your home is secured with 1 press of the remote control.
  Super that starter pack Philips Hue lamps

  Jos Biesheuvel | 5 January 2018 | Automatically translated from Dutch
• 5 / 5 stars

  10/10

  As always at Coolblue, everything is right.

  • Good explanation of the package on coolblue youtube
  • Easy installation
  • Easy to expand
  • Connection with Philips Hue lamps
  • Good price quality certainly the offer with Philips Hue lamps
  • No

  Burglary at my mother's house just after Christmas while she was staying with her, the whole house turned upside down and a lot of grief and an unsafe feeling. But thanks to the fast delivery of Coolblue and the simple installation of the package and the explanation and operation of the package, I was able to restore a safe feeling to my mother. Hopefully they don't come back. Such people have no idea what an emotional impact this has on the victims.

  Wim van Arkel | 8 January 2020 | Automatically translated from Dutch
• 5 / 5 stars

  9,6/10

  Good value for money for this product

  • Clear feedback in case of alarm
  • Easy to apply sensors
  • Step-by-step setup during installation
  • Connection to emergency center requires extra subscription

  Fortunately nothing has happened since the installation. But we feel well guarded and safe when we leave. That's really great. The app allows us to check on the go.

  Abel Derks | 17 January 2018 | Automatically translated from Dutch