These conditions are applicable when you buy or have bought something from us. We want to make sure you’ve seen these terms and conditions. They tell you what we do for you and what you can expect from us.
Separate conditions can sometimes apply to a product. In this case, these terms and conditions apply as well as the separate ones.
We always tell you what, when, and how, you can buy something. And how much it costs and if you can exchange it. Did you spot a mistake on the product page? You can hold us to it. Except if it’s clearly a mistake, which you could have known beforehand.
Unbox your purchase the way that suits you and examine the product from all sides. Not happy with what you see? Don’t use it for something you wouldn’t want someone to do with it before you purchased it. Because if you do, you’ll probably receive less money back for the product.
There aren’t any.
What if we really can't work anything out? You can submit your case to the Geschillencommissie Thuiswinkel via degeschillencommissie.nl/over-ons/commissies/thuiswinkel within 12 months. That would be really unfortunate, but we do respect your choice.
These were our general terms and conditions. If we are going to change anything about these terms and conditions in the future, you will be able to see this on our website. We will definitely make sure that the changes won't be to your disadvantage.