Coolblue home
Written by Laurence

Note: temporarily no TV services on 58-inch TVs or larger

Due to large demand, we're temporarily unable to mount and set up 58-inch TVs or larger. Unfortunately, we can't make appointments for the future either. Once the services are available again, the option will appear on the page right away. Keep an eye on the page of the TV you want. Do you want to set up and mount the TV yourself? We're happy to help you out with our useful tips. You'll receive the tips via email after delivery.

Television installation and mounting service

Install TV

Install television

During delivery and installation, our delivery driver will do the following for you:

  • Unpack the TV and attach it to the base.
  • Connect the TV to a working TV signal and set the channels.
  • Connect the TV to the WiFi and your peripherals, like your DVD player or soundbar. The delivery driver only sets up peripherals that are plug and play.
  • Show you how the remote and image settings on the TV work.
  • Show you how smart TV works and where you can download the apps.
  • Take your old TV with us if you want to. Is it mounted on the wall? We'll disconnect it for you.

Installation check

The delivery driver can only install your TV if:

  • There is a working TV and WiFi signal where the TV will be placed.
  • You have all the necessary cables (such as an HDMI cable) during the installation. Don't have all of them yet? Make sure to order them.
  • The peripherals, such as a soundbar, already have cables near the TV. Peripherals will only be installed near your TV.

This option costs € 49.99.

Install and mount TV

Install and mount television

During delivery, our delivery driver will do the following for you:

  • Unpack the TV and attach it to the wall with a mount.
  • Connect the TV to a working TV signal and set the channels.
  • Connect the TV to the WiFi and your peripherals, like your DVD player or soundbar. The delivery driver only sets up peripherals that are plug and play.
  • Show you how the remote and image settings on the TV work.
  • Show you how the smart TV works and where you can download the apps.
  • Take your old TV with us if you want to. It is mounted on the wall? We'll disconnect it for you.

Installation and mounting check

The delivery driver can only install your TV if:

  • Your wall is made of solid brick or solid concrete. We don't mount TVs on ceilings, thin and hollow walls, or walls made of gyproc or wood.
  • You've purchased a wall mount from us, so that we can guarantee your TV is mounted properly. You can select this wall mount at the moment you check the box for the service. These wall mounts are selected based on the maximum inch size, weight, and the VESA size the mount call support.
  • There's a working TV signal where the TV will be placed.
  • You have all the necessary cables (such as an HDMI cable) during the installation. Don't have all of them yet? Make sure to order them.
  • The peripherals, such as a soundbar, already have cables near the TV. We only install peripherals near your TV.

This option costs € 89.99.

Install and mount television and soundbar

Install and hang television and soundbar

The installation and/or mounting services for televisions in combination with a soundbar. A bundle with a TV and soundbar is extra affordable.

What can you expect?

  • We'll install your new TV and soundbar right after delivery.
  • We'll unpack the TV and soundbar and place them in the right place. If desired, we hang the devices for you with a mount.
  • We'll connect the television to a working TV signal and set the channels.
  • We'll connect the devices to WiFi and connect the peripherals for you. For example, your DVD player or extra speakers. We only install peripherals that are plug and play.
  • We'll explain how the remote and the image and audio settings on the TV work.
  • We'll show you how smart TV works and where you can download the apps.
  • We'll set the sound of the TV and soundbar for you.
  • We'll take your old TV and/or soundbar with us if you wish.
  • With this service, the installation and/or mounting check also applies.

You can choose from 2 options:

  • Install TV and soundbar. This option costs € 74.99.
  • Install and hang TV and soundbar. This option costs € 114.99.

Premium installation and/or mounting service with Samsung TVs

Free Samsung TV installation

Choose a premium installation service or premium installation and mounting service with the following Samsung televisions:

  • Samsung The Frame 2021 TVs
  • Samsung Neo QLED TVs

Our delivery drivers do the same as they would with the standard services, so they'll install or install and mount your TV. If you select the premium service, you'll also get the following extras:

Samsung The Frame: Art Store and frame

  • We'll show you how to display art from the Samsung Art Store on your TV.
  • We'll show you how to choose a suitable frame for the TV and order it.

Neo QLED 8K: demo with 8K images

  • We'll show you a demo with 8K images, so you can experience the image quality offered by your 8K TV.

Rules for safe installation

To guarantee your safety and the safety of our delivery drivers, we currently use extra safety measures.

Watch the video or read the rules below.

Complaint-free delivery

  1. Does someone at your home have symptoms such as coughing, a cold, or a fever? Make sure not to order unless everyone is free of symptoms for at least 3 days. Did you already order something? Please contact our customer service to schedule a safer delivery time.

The preparation

  1. Open all doors that the delivery drivers have to go through and remove obstacles.
  2. Disinfect the place where the TV is to be placed and any items that the delivery drivers need to touch. For example, the TV cabinet and banisters.
  3. Do you have an old product that you want us to take with us? Disinfect it too and disconnect it before we arrive.
  4. Write down the name and password of the WiFi network for the delivery drivers.

During delivery

  1. Make sure that you have at least 3m² of free and disinfected work space available around the place where you want to hang the TV.
  2. Keep a minimum distance of 1.5m from our delivery drivers.
  3. Make sure there are no more than 2 people in the same room. For example, is our delivery person busy with the installation in the living room? You can watch, but your roommates have to do something else.

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