Bought this washing machine based on the many good reviews and because it had everything we were looking for on paper. Unfortunately, that was somewhat disappointing.
Purely in terms of "hardware", the washing machine is fine so far. Nicely large capacity, not too loud, good washing and drying results, some follow-up possible via the app and you also get a notification when it's ready.
The automatic dosing is a dime on its side, especially since you can only use one type of detergent and fabric softener. If you do most laundry with one and the same combination, the automatic dosing is so easy, the drawer is big enough for several weeks and you don't have to worry about it anymore. But it is of course not always that simple: it is wise (and also explicitly recommended by Samsung) to use specific detergent for dark/white/delicate laundry, for example, and then it becomes a mess. You have to enter a somewhat hidden menu to set that you don't want automatic release and have to turn the wheel and press a lot to get something so simple right, while these functions are as essential as say the temperature. You can't even use another fabric softener, it's either the one in the reservoir or nothing. It also always seems to remember the last setting in terms of detergent and fabric softener dispensing, so you have to put everything back on your next wash. There also doesn't seem to be any link between the program and the detergent/fabric softener setting, so that even with programs such as "synthetic" or "wool" he will use standard fabric softener (though strongly discouraged!) if you had not adjusted that via the extra options.
Totally disappointing is the lack of personal programs. Judging by the product description, the manual, the reviews and even the Coolblue product expert, it seems as if you can create and save your own programs, but that turns out to be an illusion. The only "personal" thing about it is that you can set certain default programs to appear or not, and the "AI" to make frequently used programs appear first in the list. Handy, but far from real personal programs where you can set the temperature you want, how many rinses, what spin speed and if possible the delivery of detergent and softener, which could have solved all the hassle with non-standard detergent. Not so. Only in the app you can save "favorites" to a certain extent, but it is cumbersome to launch a program via the app and even then you can't set whether and how much detergent/fabric softener you want to use.
In summary, happy with the washing/drying/spin in itself, the value for money and the limited "smart" options you have, but be aware that you have to fiddle a lot before you have the settings that completely suit what you want. want to wash. All very unfortunate when you consider that changing a few lines of code would suffice to get rid of all this, the washing machine has everything you need on board.