How do you solve problems with the Bluetooth on your TV?

Bluetooth only works if it's enabled on your TV. Go to the settings menu and open audio output. Check whether you see the option Bluetooth speaker list. If not, read the manual of your TV. Make sure to check whether your TV is compatible with Bluetooth as well.

You can often solve problems by restarting both devices.

1. Turn off your TV.
2. Disconnect the Bluetooth device from the speaker list and unplug it from the socket.
3. Turn on your Bluetooth device, and then your TV.
4. Go back to the Bluetooth speaker list and try to reconnect it.

A list with many Bluetooth devices can cause issues. Delete all the devices you're not using from the speaker list in your settings. Then, reconnect the desired device. This prevents the TV from trying to connect to a different device.

Place your Bluetooth device close to the TV, without obstacles like walls or other electronic devices in between. Bluetooth works best within a 10m range. Don't forget to check whether other devices like WiFi routers aren't causing interference.

Still can't connect? Reset the Bluetooth settings. You can do so via the settings menu under 'General' or 'Support'. Note: this deletes all connected devices. After the reset, set up Bluetooth again and reconnect the device.

Doesn't your TV have built-in Bluetooth or are you still having issues with Bluetooth on your TV? We recommend a Bluetooth transmitter. Plug it into the audio output of your TV (such as RCA, AUX, or optical) and follow the instructions of the transmitter to connect devices. This often solves connection issues.