Corona regulations: return and repair questions

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Yes, you can. Keep in mind that PostNL is very busy at the moment. Chances are that it will take longer to process your return than you're used to.


Yes, that's possible.


Yes, you can. We'll send you an email when your product is repaired and ready for pickup.


Yes, you can visit by appointment.


Yes, you can drop off your product in one of our stores. You don't have to register your return in advance and you don't have to print anything.

Good to know: We'll refund the amount to your bank account. We can't refund you in cash.




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