You can do so in various way. Whether you bought something or not.
__ Did you order a new device? __ You can often give your device to the delivery drivers to get it recycled in an environmentally-friendly way. Make sure it's not bigger than your new device and that you've prepared your product for the delivery driver. Is your order being delivered by PostNL Please hand in your old product at a PostNL pickup point or give it to the delivery driver. If you give it to the delivery person, prepare your old product well with a PostNL shipping label. We explain how this works on this page.
Didn't order a new device? You can recycle your old device in the following ways:
Yes, that's an option for __ large products__, such as washing machines, dryers, fridges, freezers, televisions, trampolines, and large fitness equipment. You can choose a 4-hour time slot when you order. When you place your order, you can see which time slots are available.
For all other products, you can choose evening delivery between 18:00 and 22:00.
Yes. Indicate that you want to pick up your package at a PostNL point when you place the order. Then, choose a PostNL point in your area. After paying for your order online, you can pick it up the following work day from 16:00. Your order will be ready for you until 14 days after the indicated pickup date.
You can't pick up unreleased pre-orders at a PostNL point. This also applies to large appliances like white goods or larger TVs. We'll notify you in your shopping cart, of course.
If you choose evening delivery, your package will be delivered by PostNL the next working day between 17:30 and 22:00. When placing your order, choose "Evening Delivery". Evening delivery costs € 0.99. Don't see it? Unfortunately, we don't offer it for your products.
We also deliver much larger products, such as a washing machine, in the evening, except on Sundays. When ordering your product, choose the paid evening time slot on the day that suits you best. We'll deliver your order between 17:00 and 22:00.
Yes. Our delivery drivers wear a face mask, keep a distance of 1.5 meters, and sign for delivery themselves. We also ask you to keep a distance of 1.5 meters when our delivery drivers deliver your order.
If you ordered a small package, the delivery driver will put the package in front of the door as soon as you open it.
We'll deliver your large products to just over the threshold of your home. We'll only take your old product with you when it's ready at the threshold.
Products with additional connection services
For some products, we offer additional connection services. Extra hygienic measures apply to ensure safe delivery. We'll explain this in videos:
If you order today before 23:59, your package will be delivered for free tomorrow. Even on Sundays. If you choose a different day, delivery is still free.
Yes. If you choose delivery, your package will be delivered to your home.
Yes, we still deliver your order at home, even in the evening. Don't want us to come in the evening? For large products, such as washing machines and dishwashers, you can choose a time slot for the morning or afternoon.
We'll do everything we can to make our promise 'Ordered today, delivered tomorrow' happen. Due to the strict measures, the demand is larger than usual. This can delay some packages.
The delivery vans also fill up faster. As a result, it's not always possible to deliver your order tomorrow. When you place your order, you can see the available delivery times. Choose the one that suits you best.
Yes, if you order on working days and select Coolblue VandaagNog. If you order before 12:00, you'll receive your order between 18:00 and 23:00 that day. You'll have to pay € 4.99 for this service.
Coolblue VandaagNog® doesn't apply to the Wadden Islands and our largest products, such as washing machines and dryers. If delivery by appointment isn't available, you'll see a clear indication in your shopping cart.
Yes, you can order your product online and pick it up in our stores. You can choose a 1-hour time slot to pick it up. This is possible from 4 hours after you order if the product is in stock. Is the product not in stock in your nearest store? Then you can order it to be picked up the next day.
You'll also have to pay in advance so you can pick up your order even faster and safer.