B2B Stores Customer Service

Coolblue subscriptions

A high-quality product for a fixed amount per month.
Free repair or replacement.
After 1 year, it can be canceled free of charge every month

Coolblue subscriptions

App your service.
A high-quality product for a fixed amount per month.
Free repair or replacement.
After 1 year, it can be canceled free of charge every month
Washing machines
Dryers
Washer dryer combinations
Dishwashers
Fridges
Freezers
Ordered before Sunday 23:59, delivered Monday for free

How does a subscription work?

Order

Click the product group you want a subscription for above and choose the desired product. When you fill in your information, you'll go through an automatic acceptance test done. You complete the order by choosing a delivery date and making a one-time payment.

Delivery

The product will be delivered to you for free on the desired delivery day. In addition, we'll also place the product in the desired location for free and connect it for you. If you change your mind within the warranty period of 30 days, we'll pick up the product from your home for free.

Customs

With a subscription, you always have a working product for a fixed amount per month. Without hassle and unexpected costs. Is your product broken? We'll make sure that you have a working product again within 48 hours. Are you moving? We'll move the product with you for free.

Frequently asked questions

We currently only offer subscriptions to the product groups at the top of the page. These are washing machines, dryers, washer dryer combinations, dishwashers, fridges, and freezers.

You have to make a one-time payment when you order. After this, you pay the fixed price per month via direct debit. We automatically debit the subscription costs from your account around the 29th every month. The first monthly payment is higher because you have to pay for the current and the next month.

If the product breaks, you can contact Customer Service. We'll ensure that it's repaired or replaced within 48 hours. Without worrying about warranty terms and repair costs.

If you're moving, we'll move your white goods or large kitchen appliances with you. You can contact Customer Service to let us know when you want the product to be picked up and when it should be delivered to the new address. We do this no more than once every 2 years.

You always rent the product for a minimum of 12 months. After that, the subscription can be canceled monthly, without giving any reason. Coolblue will pick up the product from you for free and processes it in an environmentally-friendly manner.
View all questions and answers
View all questions and answers

  1. A

  2. B

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  4. D

    1. Data plans

  5. E

    1. Everything on coffee machine subscriptions
    2. Everything on Coolblue white goods subscriptions

  6. F

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