Coolblue B2B

As a B2B customer, you can place orders on account and pay afterwards. You have to be registered at the Chamber of Commerce for at least a year in order to qualify for that. Contact Coolblue B2B for a credit application.

Contact us for a personalized quote. We'll send you a one as soon as possible.

Send an email to zakelijk@coolblue.nl and state your order number and what you want to change in your invoice. This is possible up to 30 days after the date on your invoice. You'll receive an adjusted credit invoice in your mailbox from us within 3 working days. As a result, your current invoice will expire.

Track your shipment with the Track & Trace code from your shipping confirmation email. Have you received a shipping confirmation, but your Track & Trace code is incorrect? This often only works on the day of delivery. Is your code still not working? Please contact us.

You can register your return within 30 days after you've received the product. You'll have another 14 days to return your product for free. You have 2 options. Option one is to exchange your product for another product for free. Option two is to return your product for free and have your money refunded. To get the full purchase price back, it's important to return your product in its original condition and undamaged. Feel free to view the product as you would in the store. You can indicate your decision on the online return form. After 30 days, we'll repair your product and the above options no longer apply.