Telephone plans

Coolblue only has 1 goal: making customers happy. We do so by using our expert knowledge to help you make the right decision for a smartphone, for example. And by solving difficult problems for you. The Financial Supervision Act (Wft) makes it less easy to sell phone plans in combination with a device. It takes a lot of time and attention to keep this simple for our customers. That's why we've carefully considered if phone plans are important enough to focus a large part of our attention on. We've come to the conclusion that our strength lies in making customers happy, by helping them make the best choice for a smartphone and offering them the best service. Making a difference in this regard will remain our focus in the future. That's why we'll focus on selling separate devices from now on.