A Second Chance Apple product was returned or exchanged by a customer. Often, only the box has been opened or there are minor signs of use. We check all Second Chance products and clean them thoroughly. This way, your Second Chance MacBook, iPhone, or iPad feels like new, but at a lower price. That's good for your wallet and the environment. Not satisfied? You can return your product within 30 days. You also get the 2-year warranty you're used to from us.