With a Second Chance iPhone 16, you get an iPhone device that's as good as new for a lower price. These are devices were returned or exchanged by customers. We've thoroughly checked and cleaned them. Most of the time, only the box was opened. Sometimes, you might see some light traces of use. We'll always let you know this, and we take photos of noticeable damages. That way, you know exactly what you're getting. If you're not satisfied, you can return your iPhone within 30 days. You get a 2-year warranty, just like with new products.