What's a Second Chance Windows laptop and what are the benefits?

Returned laptops are often still in nice shape. In most cases, they only opened the box. We check the laptops that are returned, so we're sure they're like new. Afterwards, we repair any possible damages and clean it. The laptop is now ready for its second life. We place photos of any damage and traces of use on the product page. This way, you'll know exactly what to expect.

A Second Chance laptop is similar to a refurbished laptop, but it's not the same. A refurbished laptop has been used for much longer. It's been cleaned, reset, and the screen has often been repaired or the battery replaced. This extends the lifespan. Second Chance laptops are almost as new and often haven't been used before. They already have a new battery and screen, after all. These laptops have been returned or exchanged by customers and have usually barely been used. This means that Second Chance laptops are usually much newer than refurbished laptops.

If you choose a Second Chance Windows laptop, you get a discount. Yu can often save tens of euros on the purchase price if the laptop has only been out of the box. We determine the discount on a Second Chance laptop based on the condition of the product and the stock. The laptops are divided into 3 condition categories, as new, with light traces of use, and visibly damaged. It doesn't matter what the condition of the laptop is, it's always checked and always works properly. Aren't you bothered by some scratches on the casing of your laptop? At Coolblue, you get a higher discount on laptops with traces of use and damaged laptops.

Our experts always check returned laptops. They check each laptop for damage and technical errors. They repair a laptop if necessary, so they meet our standard. Only when our experts are happy do we add a returned laptop to the Second Chance assortment.

Not sure if a Second Chance laptop is a good choice for you? Our 30-day satisfaction guarantee also applies to Second Chance laptops. If the laptop doesn't suit your needs after all, you can easily send it back. Second Chance laptops also have a 2-year warranty, just like new laptops. We process Second Chance laptops the way we process any other product, so you're assured of the service you're used to from us.

If you choose a Second Chance Windows laptop, you're being more sustainable. Returned laptops get a second life in our Second Chance assortment. If you choose a Second Chance laptop, you save on the purchase price and you can reduce your impact on the environment.