Help after purchase
Help with use
How do you remove accounts from your Samsung smartphone?
Are you going to sell your smartphone or have it repaired? You first have to remove all your accounts from the device, like your Google account or Samsung account. This way, you can remove private data from the device, and the new owner or repair service can get started with your old smartphone. We'll explain how you can remove accounts from your Samsung smartphone here.
How do I reset my Samsung smartphone?
By resetting your Samsung smartphone, you delete all your personal files and settings. This could help if you have problems with your smartphone, for example when your device often freezes. On top of that, it's a good idea to delete your personal data before you sell or trade in your phone. Follow these steps to quickly and easily reset your Samsung phone.
Didn't find your answer?
Find an answer to your question quickly and easily via our Customer Service.