Fitbit support

You bought your Fitbit because you want to be healthier and more active. On the pages below, we'll help you with any questions you might have about your Fitbit. From advice on linking your Fitbit to your phone to tips on how to make the battery last a bit longer. You'll find all the information you need to get started on achieving your goals.

Installing your Fitbit

Install Fitbit

You've just gotten your Fitbit and you'd like to get started right away. Naturally, but how exactly do you link your Fitbit to your phone? In this article, we tell you how step by step.

Fix Fitbit problems

Resetting your Fitbit

Is the activity tracker not responding when you press a certain button, or does the tracker not count your steps or sync them? You can easily solve many problems with a step-by-step plan. We explain how to solve every problem.

Request a replacement Fitbit strap

Fitbit strap

Did the strap of your Fitbit break within the warranty period and is it not your fault? You can request a new strap from Fitbit for free. The application process is easy. Read more for the full step-by-step plan for requesting a replacement Fitbit strap.

Fitbit accuracy

Fitbit accuracy

Fitbit activity trackers accurately measure your steps, heart rate, or calorie consumption. Sometimes the tracker might, for instance, not count some steps. What's the reason? Read the answer here.

Fitbit battery

Fitbit battery

You've been wearing your Fitbit all day and just when you want to go out for a run, it poops out on you. That's something you don't want to happen again of course. We explain how here.

Fitbit coach

Curious about the possibilities of the Fitbit Coach app? Read everything on Fitbit Coach here.

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