Help after purchasing a washing machine

Yes, you purchased a new washing machine. Now you want to know how to wash your clothes, clean your washing machine, and solve errors. You can read the advice of our experts here and find answers to frequently asked questions about washing machines.

Do laundry

Cleaning laundry

When you do your laundry, you don't want your favorite sweater to shrink or your white shirt to come out of the drum pink. That's why it's important to sort your laundry by color and carefully check the instructions on the care label on the inside. In order to wash your clothes the right way, choose a suitable wash cycle. Read all of our tips here.

Cleaning your washing machine

Cleaning your washing machine

To ensure that your laundry keeps smelling fresh when you take it from the drum, it's important to keep your washing machine clean. For example, by regularly turning on the drum cleaning and emptying the washing machine filter. This prevents your washing machine and clothes from smelling stale.

Washing machine error

Washing machine issues

Is your washing machine displaying an error, is it making a noise, or are you unsure how to connect it? Don't panic, our expert will tell you exactly what to do. On this page about washing machine problems, you can find an overview of all possible error messages, per brand. This way, you'll know exactly how to solve an error.

Connect your washing machine

Connect your washing machine

To properly connect your washing machine, you should preferably place it on a hard floor. Remove the transit bolts on the back and make sure to store them carefully. Connect the supply and drain hose and plug it into a grounded socket. Level the washing machine to avoid noise. Read here how to disconnect an old model and how to connect your new washing machine.

Washing machine with laundry

Coolblue knows what to do

You will find many more washing tips here. For example, read what to do if you have a grease stain or wine on your white shirt. Use the correct dosage of detergent. This way, your clothes will stay beautiful for longer and you will save water and energy. Do you want to wash more sustainably? Then wash cold or use the eco mode. This is better for the environment and your energy bill. To keep your bedroom fresh, here are all the tips for washing your bedding.