Delivery and pickup options

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You can pick up your package at one of the 3.000 PostNL pickup points if you select this option in your shopping cart. After paying for your order online, you can pick it up the following work day from 16:00. Your order will be ready for you until 14 days after the indicated pickup date.

Unfortunately, you can't pick up unreleased pre-orders like games or smartphones at a PostNL point. This also applies to large appliances like white goods or larger TVs. We'll notify you in your shopping cart, of course.

At Coolblue, you can always select free delivery. If you order before 23:59, it will be delivered the next day, for free. Even on Sundays. If you order before 23:59 on Saturday, it will be delivered between 08:00 and 22:00 on Sunday, for free.

Not home? From Monday until Saturday, your order will be delivered to your neighbors, if possible. Otherwise, the delivery driver will try again the next day, except on Sundays. Don't want that? Select 'pickup in the Coolblue store' or 'pickup at PostNL'.

Not home during the day? Choose free delivery in the evening on working days between 18:00 and 22:00. Order before 23:59 and have your order delivered the next evening (on working days). Select "Delivery on appointment" in the shopping cart and select an evening. Free evening delivery isn't available for our largest products. If evening delivery isn't possible, it'll be indicated in the Coolblue shopping cart.

Often, you can pick up your product at one of our stores the same day. You can select a pickup location in the shopping cart.

  • Is the product in stock in the store you selected? In that case, you can reserve it and pick it up the same day.
  • Is the product out of stock in the store? You can pick it up the next day.

Your order will be ready for you for up to 5 days after the indicated pickup date. You can pay when you pick up your order in store.

Reserve and pickup in store is available for almost all of our products, with the exception of white goods and XL products. We'll deliver those.

Yes, for the delivery of some products it's possible to choose a time slot that suits you best. We're working really hard to make this possible for as many products as we can. Check your shopping cart to see the delivery options for your product.

If you place an order before 15:00 on working days, you can receive your product(s) the same evening between 18:00 and 23:00. You'll have to pay € 4.95 for this service.

Coolblue VandaagNog® doesn't apply to the Wadden Islands and our largest products, such as washing machines and dryers. If delivery by appointment isn't available, you'll see a clear indication in your Coolblue shopping cart.

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