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Yes, you can also do this via the [online return form] (https://www.coolblue.nl/en/return-request). After your registration, we'll let you know exactly what the next steps are.


You can do this easily and quickly via the [online return form] (https://www.coolblue.nl/en/return-request).


Yes, but you can only visit if you have an appointment. You can find more information here.


No, our stores are only open for advice by appointment and as a pickup point for online orders. You can return your package via a PostNL point.




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