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Yes, you can also do this via the [online return form] ( After your registration, we'll let you know exactly what the next steps are.

You can do this easily and quickly via the [online return form] (

Unfortunately, our stores are closed until 9 February, so this isn't possible for now.

No, our stores are temporarily closed until 9 February. You can send your phone or tablet to us for free, or have it picked up at your home. You can find more information here.

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